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Steve Eighmey

Thoughts about User Experience

Steve Eighmey

Thoughts about User Experience

Author: stepheneighmey

100 for Good screenshots

Company cultures

By stepheneighmey on September 9, 2022August 22, 2023

A well crafted company culture possesses the remarkable ability to captivate employees, instill unwavering loyalty, and provide the necessary support for achieving personal and business aspirations. Yet, building and sustaining such a culture is a delicate endeavor, as it can be broken easily with just a few bad decisions. Nurturing your employees with care and…

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Flash portfolio site contact page

Smoothsurface

By stepheneighmey on September 8, 2022August 22, 2023

My fascination with Flash began years ago when I first found a mesmerizing website called Turtleshell. Its captivating blend of curved, colorful shapes moving and transitioning automatically and interactively combined with a hypnotic soundtrack was unlike anything I had encountered in the realm of HTML, CSS, and JavaScript. I found myself revisiting that website almost…

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High fidelity check out flow wireframes for a mobile device

Checkout flow

By stepheneighmey on February 28, 2020July 28, 2023

Digital checkout flows are meant to be fast, error proof, and instill trust. Small details can make a big difference. I redesigned this flow to address these concerns. The original design of the flow was extremely basic and lacked many of the qualities necessary for a successful user journey. There should be a sense of…

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Live animals

Delta cargo

By stepheneighmey on November 1, 2019September 13, 2022

Delta cargo flies nearly half-a-million tons of cargo around the world every year. With over 800 aircraft and nearly 75 years in business, it’s one of the leading cargo carriers in the world. I consulted on the Delta cargo check-in process. We first had to understand the current flow so we researched the current documentation,…

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UX island, vector map, aerial view

No UX is an Island

By stepheneighmey on July 29, 2019August 9, 2023

User Experience (UX) can be best understood as the accumulation of all interactions a user has with your product or service over time. These interactions include using your app, encountering your company’s ads, visiting your physical store, and engaging with your staff. These touchpoints collectively shape the User’s Experience, and for optimal results, your organization…

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Colorful and stylized hard plastic animals

Mental Models

By stepheneighmey on January 2, 2016August 9, 2023

In UX we talk about mental models as pertaining to what people think about a UI. How they think the system will work based on past experience, and their expectations that these interfaces will work similarly. But we also form mental models of the external world based on all the information we take in every…

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